Please
send your confidential resume to
resumes@primemsp.com
or contact us
toll free at: 1-877-FIX-WORK (1-877-349-9675).
Prime MSP, LLC, a full service
technology firm is looking to hire experienced
individuals for various positions within the
Systems Department.
These are
key positions
and of key value for the growth of our firm. Prime MSP is a true service oriented firm whom is not
afraid to put their money where their mouth is when delivering
quality solutions to their clients. Our motive
operandis has always been to deliver the highest level
of service to our clients and they will not choose to
leave. This has worked flawlessly for our firm and we do
not intend on compromising that stance in the future.
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Job Description:
Reporting to the Senior
Managing Partner, the Information Systems Manager and Support
Specialist has the responsibility for coordinating and directing of
all aspects of information systems and computer operations; provides
technical guidance in developing short
and long range plans; recommends technical improvements
consistent with department, users and company goals; schedules and
monitors projects; informs management of recurring or projected
resources and capacity problems for corrective action or planning
purposes.
In addition this
individual will provide support and maintenance of various
software applications, i.e. MS
Office and other business applications used by the client.
This includes but not limited to receiving calls from end-users and
providing technical systems support and problem resolution. Problem
investigation will range from desktop
level to problems at the server or
network level.
Experience Requirements:
The ideal candidate will have a good blend of business and technical
skills. Specific qualifications for this position include:
-
Managerial Experience
- Must possess and demonstrate proficient
technical skills in Microsoft technologies..
- Responsible for budget preparation
and meeting established SLA's.
- Informs
upper management of any resource capacity problems for
corrective action or planning purposes.
- Maintains
schedule that insures the accurate and timely completion of
information system projects.
- Develop, implement and enforces
procedural standards.
- Acts as liaison between the
Information Systems Department and clients
to insure satisfactory results from user's point of view.
- Supervises and monitors the
performance of all Information Systems operations
- Periodically checks the system
security procedures
Management/Leadership Experience
- Minimum three (3) to five (5) years
IS Management and end systems support.
- Previous business environment
experience required.
- Successful development and execution
of strategic plans and new thinking in respect to problem solving
- A proven,
successful record of managing and
growing departmental
staff environments, as there is a heavy influencing component
to this role.
Knowledge / Educational
requirements:
- Bachelor's degree or Associate's
degree in Engineering or Information Systems preferred.
- Advanced computer skills in design,
testing, installation and maintenance.
- Microsoft family system experience
required.
- Excellent customer support skills.
Maintains current knowledge of technological advancements in the computer/network
systems field.
Personality requirements:
Result oriented and service minded.
Excellent organizational and time
management skills.
Excellent written and verbal
communication skills, including the ability to effectively
communicate to both business and technical individuals.
Occasional travel required based on priorities and business demands.
MAIN
BENEFITS:
-
Friendly and
pleasant work environment
-
Autonomous, Full-time
professional-level position
-
Excellent
salary
-
Significant
bonus potential
-
Possible Equity Position Offering
-
Continuing
education
-
Career
development
-
Health
Insurance
-
401k
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